Springbuk maintains HIPAA compliance on Slack communications with Nightfall

Industry: Healthcare

Employees: 115

HQ Location: Indianapolis, IN

Chris Morrison, Security Coordinator

Springbuk’s health Intelligence platform unifies employer health data to help HR and Finance professionals forecast their company’s healthcare spending as they strive to improve population health. Like many fast-growing tech innovators, Springbuk relies on Slack for their internal communications. 

That’s why Springbuk needs Nightfall’s DLP platform for Slack to secure company communications. Stringent HIPAA laws require that companies working with personally identifiable information (PII) and protected health information (PHI) keep that data secure. Springbuk Security Coordinator Chris Morrison saw Nightfall’s Slack data loss prevention (DLP) functionality as an easy-to-use and effective solution to protecting sensitive customer data and allowing Springbuk employees to use Slack to maintain productivity.


The challenge

Springbuk’s value add to an organization is in helping them leverage disparate sources of data. They encourage smarter use and deeper understanding of the health-related data, allowing organizations to take a more proactive approach to employee benefits. All this data — and especially the types of sensitive data in play — make strong digital governance a chief concern for Springbuk.

“Maintaining HIPAA compliance is of the utmost importance to Springbuk,” says Security Coordinator Chris Morrison. The company’s reliance on Slack could mean increased exposure to data leakage since Slack does not provide DLP out of the box. But with Nightfall, Morrison and the rest of the Springbuk team can focus on what they do best, without worrying about security gaps. 

Slack is a tech industry standard for internal communications for a good reason. The instant transmission of messages is great for helping employees stay on top of tasks and communicate effectively with their peers. But each message can carry data across the entire employee network, posing threats to information security every time a user hits the send button. 

DLP ensures that confidential information, like social security numbers or protected health information, isn’t shared. Since Slack lacks built-in DLP functionality, the Springbuk team needed a third-party solution to DLP on Slack. Nightfall was the right fit. 

“Working with Nightfall gives our customers confidence that we take data protection very seriously.”

Getting it right, right away

Springbuk relies on Nightfall’s support of compliance with regulatory regimes like HIPAA and Nightfall’s ability to automatically scan for over 100+ detectors of PII data ranging from credit card numbers to IP addresses.

For Morrison and his team, ease of use is the feature that matters most. “We have plenty to do to maintain our security standards,” he says. “Nightfall’s ability to detect and then automatically respond to the appropriate party is huge for us. I can look at the analytics to find issues, trends, and other data.”

“The customer service and responsiveness from the Nightfall team has been great for us.” 

Time saved is money saved

Springbuk uses Nightfall’s Slack DLP to shore up their defenses against data loss through internal communications. Morrison’s team relies on Nightfall every day to protect PHI data for their customers and to save time and money for Springbuk. “A data incident  could cost our company reputationally and financially,” he says. “The ease of use and automated processes saves our security team many hours that would be spent researching and responding to potential data incidents in Slack.”

Healthcare tech companies need a DLP solution that understands the unique challenges of working with PHI and the nuances of regulatory regimes like HIPAA. Springbuk can continue to grow and innovate without worrying about data loss or other data security issues.

“Nightfall helps protect us from dealing with data breaches which can totally devastate a business.”


If you’re interested in learning more about Nightfall for Slack, you can view our Guide to DLP on Slack or schedule a brief demo with our team below.

 


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